Your ability to successfully manage personality differences at your practice is probably one of the most difficult and impactful skills you can master.
You’ve certainly seen the negative impacts of personality differences that don’t work well together (drama, employee turnover, angry patients and providers, poor performance, toxic environment, etc.) – basically making your life miserable. And, although this may not be a problem for you right now, the addition of just one new employee can quickly lead to chaos – unless you have the right skills to combat it.
You CAN have a smoother, happier, more productive practice. The answer lies with being able to determine and benefit from how your personality and the personality differences of your staff and providers interact.
This is where leadership expert, Lorna Kibbey, MBA, CPM, can help. On Thursday, July 11th at 1pm ET, Lorna is presenting a 75-minute online training session to help your practice be more productive and to ultimately make your life less stressful. The practical skills you’ll receive during this online training will help you, your doctors, nurses, schedulers, NPs, PAs, billers, receptionists, etc., work more effectively with staff members to enhance productivity and to ensure your practice is a place where people want to work, and patients want to come.
By attending this upcoming online training, you’ll gain the skills necessary to make your employees’ different personalities help your practice run more smoothly and with less conflict. Here are just a few of the practical tactics you’ll receive:
- Unearth the real causes of drama at your practice and shut them down
- Implement easy-to-use phrases to help staff see past their differences
- Utilize employees’ natural behavioral tendencies to make a happier office
- Boost office staff productivity with simple behavior observation techniques
- Improve performance outcomes with predictive behavior modeling
- Incorporate the DiSC® assessment tool to elevate office engagement and productivity
- Rectify interoffice communication problems with insider personality know-how
- Pin down the real reasons for personality clashes & stop them before they start
- Rebuild challenging staff relationships to ensure a positive work environment
- And so much more…
Who should attend: This upcoming online training is designed to help you (or any practice leader/manager) expand your management capabilities to overcome employee personality differences to enhance your staff and patient relationships. This training will provide you with the expert advice you need to run a practice that is more capable, cooperative, receptive, happy and prosperous.
You can benefit from the practical, step-by-step advice from this online training. Running your practice will be easier, less stressful and more satisfying to both you and your staff when you learn how to more successfully overcome office personality differences. Don’t delay, access to this training is limited. Register today to guarantee your attendance.
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